centre:mk will be taking part in Purple Tuesday on 3rd November for the third year running to try and help raise awareness of continued measures to help disabled shoppers.
The event is in conjunction with disability organisation Purple, and is part of the centre:mk’s ongoing commitment to make shopping at the centre for people with disabilities an easy and pleasant experience.
Purple Tuesday will see the guest services team at centre:mk hold an open day, inviting feedback from the local disabled community of their experience of shopping at the centre, the facilities offered and the initiatives in place, such as The Sunflower Lanyard scheme, which is designed to help people with hidden disabilities receive the right level of help and support throughout their visit.
The centre is also inviting feedback for its measures since the start of the coronavirus pandemic, where it has designated the hours of 9am to 11am for the elderly and vulnerable in order to help them to shop when the centre is quieter.
As one of the only locations of a Changing Places changing room in Milton Keynes, quiet shopping hours twice weekly and with an ongoing training programme for staff to be able to recognise and assist guests with both seen and unseen disabilities, centre:mk are “proud to be purple” all year round.
centre:mk won the first ever Re:spect award in December 2019 – celebrating accessibility in placemaking award at the Revo Gold Awards. The prestigious award recognises centre:mk’s ongoing programme aimed at ensuring the highest standards of customer experience for their disabled guests.
Kevin Duffy, centre:mk Director said “Our work with the disabled community fits with our “Open to all” strategy, our ongoing programme to make the shopping experience at centre:mk more supportive and comfortable for people with disabilities. We are always looking for more ways to make guests to the centre feel welcome and cared for and strive to deliver the best customer service for every guest who visits.”